Support
We're here when you need us.
Customer service has been central to KMSYS Worldwide since day one. Reach our team directly for technical assistance, version updates, or maintenance questions.
Technical Support
For installation, configuration, or troubleshooting questions across any KMSYS product.
Maintenance & Updates
Security requirements and Unisys release levels change frequently. Customers on current maintenance receive the latest releases — including TLS, OS, and security updates across the product line.
When contacting support, please include:
- • Product name and version
- • Operating system and version (Windows 11, Windows Server 2022, etc.)
- • Host platform (Dorado / OS 2200, Libra / MCP)
- • A clear description of the issue and any error messages
- • Recent changes to the environment, if applicable
- • Your company name and a callback number